Privacy Policy

WhatBizz (Hereinafter referred to as “Platform,” “Web Application,” or “WhatBizz”) is a Web-Based Client Communication Integration Platform owned and operated by Define Digital Institute (Hereinafter referred to as “WhatBizz,” “we,” “us,” or “our”).

This Privacy Policy (hereinafter referred to as “Policy”) helps the users accessing the Platform (“User,” “You,” or “Your”) to understand:

  • The type of information collected,
  • The purpose for which the information is collected,
  • How the information is used,
  • The intended recipients of such information,
  • How the information is protected.

We take the protection and proper use of your information seriously and are committed to protecting such information in our possession. Please read this Policy carefully before accessing our Platform, using our Services, or creating an account. If you do not agree with this Policy, kindly refrain from using our Platform or Services.

This Policy complies with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021, among other applicable laws. Any capitalized terms used herein without definition shall have the meanings assigned to them in our Terms of Use.

By using the Service, you agree to the collection, usage, storage, and processing of your data in accordance with this Policy.

Definitions

  • Service: Service refers to the WhatBizz web-based application operated by Define Digital Institute.
  • Personal Data: Personal Data refers to information that identifies an individual (e.g., name, email address, phone number).
  • Usage Data: Usage Data refers to data collected automatically, such as IP addresses and browser information.
  • Cookies: Cookies are small files stored on your device to enhance your experience.
  • Data Controller: The entity (Define Digital Institute) that determines the purposes and means of processing your data.
  • Data Processor: Entities or services we use to process your data on our behalf.

Information Collection and Use

Types of Data Collected

Personal Data

While using our Service, we may collect personally identifiable information, including but not limited to:

  • Name and email address,
  • Phone number,
  • Social media login credentials,
  • Location and usage preferences,
  • Address and related identifiers.

We use this data to contact you for service updates, promotional offers, and support. If you no longer wish to receive communications from us, you can opt out via the provided unsubscribe link.

Usage Data

Usage Data includes:

  • Browser and device information,
  • IP address,
  • Time and date of access,
  • Pages visited.

Location Data

With your permission, we may collect location data to customize your experience on the Platform.

Cookies and Tracking Data

We use cookies to track usage patterns, save preferences, and improve our services. You may manage cookie preferences through your browser settings.

Use of Data

Define Digital Institute collects and uses data for purposes including but not limited to:

  • Service provision and maintenance,
  • Notifications regarding changes or updates,
  • Customer support,
  • Data analysis to enhance user experience,
  • Compliance with legal obligations.

Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this Policy. Personal Data may be retained longer if required for compliance with legal obligations.

Data Transfers

Your information may be transferred to servers located outside your jurisdiction. By using the Platform, you consent to such transfers, subject to adequate security measures.

Data Security

We adopt commercially reasonable measures to secure your data. However, no system can guarantee absolute security.

Contact Us

For any concerns regarding this Privacy Policy, you may contact us at:

Email: info@whatbizz.com